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We are committed to protecting your privacy in all aspects of our business. This privacy statement discloses what information we collect and how we use it. By using our websites, products or services you agree to be bound by this policy. We welcome your feedback, and can be reached in the ways described below.


This website takes every precaution to protect our visitors' information. When visitors submit sensitive information via the website, your information is protected both online and offline.

When our registration/order form asks visitors to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry: SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect visitor information offline. All of our visitors' information — not just the sensitive information mentioned above — is restricted in our offices.

Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers' information is protected. Finally, the servers where we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to

We understand that children's privacy is important. We do not monitor the age of our visitor audience. However, if you are under age 13, you should not submit personal identifying information to any RISI website without the consent of your parent or guardian.

When you provide RISI with information about yourself, we use that information internally to improve our products and services, to notify you about ordered products, subscription renewals and upcoming events, and to market RISI products and services. In addition, some of our audit bureaus may use some of this information to verify cumulative demographic statistics. We also use customer-provided information to conduct research surveys and to enable our management to consult with our customers.

We use your fax number and email address to tell you about ordered products, subscription renewals and upcoming events. If you do not wish to receive information from us via fax or email, please let us know. Information on how to contact us is provided below.

Information disclosure to third parties

RISI may disclose certain identifying information about you to third parties under the circumstances described below.

Private information:We treat your email address and fax number as private information that might not ordinarily be known to others and we do not share this information with third parties except in the following cases: (1) We need to send the information to companies who work on behalf of RISI to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. (For example, RISI uses an outside company to manage its customer database.) (2) You have consented to such disclosure. When you as a customer have given us permission we may make your email address available to other companies and organizations whose products or services we think might be of interest to you. If, subsequently, you do not want us to use your email address for communications concerning RISI products and services, and/or be shared with other companies or organizations, please let us know. Information on how to contact us is provided below. (3) Disclosure is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect our customers or registrants from misuse or unauthorized use of the RISI site; or (d) protect the personal safety or property of our customers, registrants or the public.

Aggregate information:RISI sometimes provides aggregate usage or tracking information to third parties. This aggregate information does not contain visitor-specific information that reveals the identity of a customer or registrant. We may share this information with anyone since it does not personally identify you and is not correlated to your personal identifying information.

Information you choose to disclose to third parties: From time to time, RISI may allow third parties to advertise on our websites, or may provide links to sites we think may be of interest to you. If you choose to disclose personal identifying information directly to one of our advertisers or to a website to which we have linked, the information you disclose will be subject to that advertiser's or that website's privacy policy, if any. We also may allow third parties to sponsor or co-sponsor contests, promotions or surveys on our websites. In order to enter a contest, promotion or survey, you may be asked to provide personal identifying information, and by doing so you agree that such information may be disclosed to the sponsor of the contest, promotion or survey. Any information you choose to submit will be subject to the sponsor's privacy policy, if one exists. Although RISI encourages third parties to adhere to appropriate privacy standards and policies, we are not responsible for the actions or policies of such parties.


A cookie is a piece of data stored on the user's hard drive containing information about the user. Some portions of use non-persistent cookies, which expire when the browser closes. Other portions of use persistent cookies in order to make special features of our site available to you every time you visit None of the cookies used on contain any personal user information. They are simply used to make possible some of the special features on the site.

Most browsers are initially set to accept cookies. If you'd prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function properly if you do so.

We currently use a third party ad serving engine that employs persistent cookie technologies to measure advertisement effectiveness. We do not share any personally identifiable information with them as part of this relationship. Use of their tracking technology is subject to their own privacy policy.


If you want to stop receiving particular kinds of communications, you can do any of the following:

  • Email us at (SUBJ: "Opt out")
  • Call us at 866.271.8525 (US and Canada) or +32.2.536.0748 (elsewhere)
  • Write to us at
    4 Alfred Circle
    Bedford, MA 01730 USA
    Attn: Suppression Requests

Be sure to indicate the following:

  • Specific product/magazine/website you have registered with and/or subscribed to (if available)
  • What types of communication you do not wish to receive (mail, fax, phone calls and/or email)
  • Your name
  • Company name, address
  • Your current email address

Notification of Changes

If we decide to change our privacy policy, we will post those changes so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify visitors by way of a change in this privacy policy.

Last updated: October 12, 2005